Use Medco Central with confidence, knowing the communications handled by you and your staff is safekept and compliant.
As a healthcare provider, not only do you want to provide the best medical type of care for your clients but you also want to keep your patient information secure and private. Providing a HIPAA compliant solution from Medco Central will ensure their data will remain secure while your practice remains legally protected.
We empower your practice by establishing a safety focused environment for all of your staff not only through technology but also via training, maintenance and support.
Our experienced staff will evaluate the best solution that fits your needs and will provide every mailbox with the following services.
HIPAA Compliant Mailbox
10GB to 1TB* of storage in an encrypted and virus protected environment. All emails are additionally scanned for known threats, viruses, malware, and spam and our servers used have passed ISO 27001 certification and SOC 2 and SOC 3 Type II audits.
Automatic encryption of sensitive data leaving your practice. Sensitive information is filtered out and placed in an encrypted messaging center for patient retrieval, ensuring that the data does not get delivered directly to a non-secure client mailbox.
Set up email retention policies that enable all emails to remain in your power, despite them being deleted by your staff. If you are audited, you can always reference past emails stored within your vault.
HIPAA Business Associate Agreement
A Business Associate Agreement (BAA) is an important document that relieves your practice from the burden of maintaining any IT related systems that serve both you and your patients. It is also a requirement when working with vendors like us or any of our handpicked suppliers. We have standard, boilerplate BAA agreements that cover all our services. Alternatively, we may review and use any existing agreements you may have. For more information on what is entailed in a BAA, click here to review the related Health and Human Services website.
White Glove Customer Support
Simply call us at 1-877-99-HIPAA whenever you need to make an update to your website, add or remove an email address, update a password, or if you have any questions. As practice provider, we understand that your time is very valuable and we are here to make the process as simple for you as possible. When you become our client, you are assigned to an account manager that will liaise on your behalf with the systems team to ensure all your needs are taken care of in a timely manner.
Schedule a Consultation
Speak with one of our client management representatives to determine how Medco Central can help your practice with its web presence and communication needs. Simply fill out the form and someone will be in touch with you soon.